How much will it cost me?
Each bundle has different products that you can pick and choose from
Rent direct service
Free if your landlord is a member of the SORTED programme. Check the About us page to see if your Landlord is included
Budget Service
The budget account costs a low monthly fee of £4 for up to 6 payments per month (not including Rent paid as part of this service). If you need to pay more than 6 bills then there is an additional charge of £2 for every 4 payments. For example if you need to pay up to 10 bills then you would be charged £6 per month
Pre-paid Visa card
No monthly fees. Pay as you go
Item
|
Cost
|
|
Web service for balances and transactions |
Free |
|
Card Issue |
£0.00*** |
|
Point of sale (UK) |
Free (EU/International £1 + 2% of transaction value) |
|
ATM withdrawal (UK) |
75p per withdrawal (cash back Free) |
|
Card load |
50p per load |
|
Point of Sale purchase |
Free |
|
Cash Back |
Free |
|
Card renewal |
Free |
|
Damaged card replacement |
Free* |
|
Lost/stolen card replacement |
Free* |
|
PIN retrieval (text message or phone) |
Free |
|
Monthly fee |
Free |
|
Annual fee |
Free |
|
Inactive fee |
None |
|
Balance enquiry |
Free |
|
Contact centre cost per min |
Local rate charge |
|
Lost & stolen line cost per min |
Local rate charge |
|
Text messages |
50p** |
|
Paper statement retrieval |
Free |
*We reserve the right to charge a £3.50 fee if a card is repeatedly lost or damaged.
** PIN advice, security details and activation texts are free, balance details cost 50p to an external provider.
***The cost is £3.50 if your Lanldord has not paid your membership for you as part of the SORTED programme